I was at a Verizon
store waiting, when a woman came in to pay her mother’s bill. It was about 186
dollars. The clerk told her she needed three more dollars, because they charged
a fee to process the order. The woman told her she had no extra money and couldn't
pay it. Then she called her mother. Though the conversation was one-sided on
this end, it appeared they were both afraid to let the bill go, to the next
month, because the mother would then owe double. And at this time of year, she
would likely need the money for something else. The clerk was adamant that
unless that extra three bucks was paid, she couldn’t do the transaction. I had been sitting there, patiently waiting my turn, listening to the conversation… and
decided to help. I reached into my
change purse and removed three ones. I got up, went to the counter and laid the
three singles... there in front of both of them.The clerk’s jaw dropped.The woman who needed the money was
shocked… her eyes flew open wide, and she told her mom on the cell phone, that
a stranger had just paid the fee. When she hung
up, she gave me a big hug with tears in her eyes and told me to have a wonderful
holiday. I wished her the same and went back to my chair waiting for the clerk
to finish. As she was leaving, the woman thanked me again and I said, “you’re welcome.” When she
left the store… the Verizon clerk came over to wait on me, and said ,”You know
you didn’t have to do that.” I told her that I believe in kindness and paying
it forward. And while three dollars isn’t a big deal, to the woman who needed
it,… it made a difference. And she supposed I was right. The clerk then dealt with my phone problem and
told me she had to go in the back to finish up our business. When she returned, she gave me… one of those cordless chargers
for my phone. I told her I didn’t have enough to pay for it and she said, ”I’m
paying it forward. You did something
nice, now I am. It’s yours... free of charge.” I was speechless. Thanking
her, I too left the building. Though I must admit, while driving home in my car, I wondered why the clerk just hadn’t waived
the fee to begin with? Then she wouldn’t have felt obligated to give me the cordless charger which was over fifty dollars. Or... maybe I was being too cynical. Perhaps there was a lesson learned by all of us that day. That a kind
gesture is the glue that binds us all together. And none of us should take it for granted.
(CLICK ON ON PHOTO)
TO MAKE LARGER
9 comments:
It seems that kindness begets kindness. It's contagious. How nice you wearable to spread some Christmas cheer. I believe you are definitely on thE nice list.
Your story has touched my heart!
By witnessing your unselfish gesture, I hope that clerk's mindset has thawed somewhat.
PS - And no, I don't think you were being too cynical.
"A kind gesture is the glue that binds us all together"
I love that apt sentiment. Thanks for sharing such an uplifting story - especially during these hectic (and often greedy) holidays.
Your kindness and generosity was quickly repaid - proving that it can be contagious.
One thing I love is a GREAT STORY, and this is one of the many you have posted. For sure they 'Yank my chain.' Loved it. You are one sweet lady with a heart. This time of the year more than most the telling of this is MOST important. You became the real Christmas. Good on you.
Love ya,
Sherry & jack
PS: I beat Sherry here today! ;-) I will hear it again in a minute.
Its sad that they didn't just roll the 3 dollars over to next month's bill. Its not like Verizon is hurting for money. But it was a kind gesture on your part and perhaps an eye opener for the clerk in the future when dealing with customers. And enjoy your charger. I'm sure when you can, you'll pay it forward again.
Merry Christmas!
betty
I knew when I first started reading your post you would pay it for her!!! You have that in your heart.
I like you don't know why the clerk was so adamant either.
Well that was nice what she did for you.
Love, sandie
Taryterre, I just have one thing to say........it's people like YOU who make the world a better place for all of us. Such a wonderful thing you did for that lady. You were there at just the right moment when she needed help.
You are a dear person, and may goodness surround you this Christmas season.
~Sheri
The clerk may not have had the latitude to waive the charges and might have needed a supervisor to give permission. However, your kindness opened up a wellspring of kindness. Blessings and good wishes. By the way, I'm drinking my coffee this morning from the "Chin up Buttercup" mug you sent me. It's one of my favorites.
I always pay it forward at least once a week. I have lupus and a degenerative bone disease. So many kind people have helped me carry my groceries to the car or helped me retrieve items from store shelves. I look “normal”. But my body is in constant pain and just doesn’t function right. But I never forget to help someone in some small way every time that I am able to drive and go out.
Be advised, that clerk would have been severely reprimanded if she had waived that $3.00 fee. Our friend manages a Verizon store. he told me that they get hundreds of people a week who come in and can’t pay all or part of their bills. Every one begs for some type of assistance with their bill. It’s just not possible to waive fees and help them with their financial needs.
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