Monday, November 11, 2019

NO END IN SIGHT


When one thing happens, another follows. A couple weeks ago my phone stopped working. I had all my calls forwarded to my husband’s phone. Got by like that for a week, but it was frustrating. I liked my phone and didn’t want to get something new because you have to go through that learning curve all over again. Well push came to shove and I had no choice. I had to get a new phone. I felt uncomfortable without one. There was insurance on it so we made a call to see what they would give us as a replacement. I had a Samsung Note 4 and they said they would replace it with a Note 5. The only problem was they couldn’t back up my text messages on the new phone. And my 4,000 photos were a problem too. These two things were non-negotiable. I had messages from my dad (who died in April) I wanted to keep. Plus I had my daughter’s and grandchildren’s messages dating back 4 or 5 years. So I declined the replacement because they would confiscate the old phone. I wanted to keep it. Besides the Note 5 wasn’t the newest model and that bothered my husband. He said it was time to upgrade. So I began looking at other options. Smart phones are not cheap. Most are in the 700 dollar range. That was a bit costly. But, they were running a special half price event, on one or two models, and I decided to take a look-see. Neither was a Samsung, so that made me leery because that was the brand I always worked with. But one of them had an Android system, which is what I’m accustomed too, so that’s the one I decided to devote my attention too. It was a Google Pixel 3.The lady at the store gave me a quick tutorial and that’s the phone I picked. I told her I needed the text messages and photos from my Note 4 and she said she’d see what she could do. She backed up my photos to the cloud as well as my phone but it took overnight to do it. Then when we came back the next day, she did the same thing to my text messages. But again it wasn’t straightforward. She tried all kinds of different apps until she got one that worked. I was relieved.  Finally I had a phone. And all of my texts and photographs too. But when I got the new phone home, away from the store, I had a terrible time figuring out how to do anything. I couldn’t remember what the sales associate told me. It was not intuitive. And there was no instruction book to help me. That meant going online to try to find help. I was devastated. Here I had a new phone but I couldn’t use it. It was worthless. I cried, ranted and felt just miserable. I hated it. I wanted my old phone back. My husband said to give it time. I didn’t want to. I wanted it to work now. After a day or two ignoring it, I picked it up again and started experimenting until I got the hang of it. Eventually everything fell into place. And now I’m a happy camper. I still have missteps where I forget how to do something. But there are less and less of those moments as time wears on.  Have you ever been so frustrated you thought there was no end in sight?

21 comments:

Practical Parsimony said...

At least you got all the photos and text messages back, My Samsung galaxy was stolen, but I had no nessages and only about 100 photos, none of family.
now, I cannot afford a new phone. I still could not work the one I had!

TARYTERRE said...

i'm sorry to hear your phone was stolen. i know how terrible it is to lose photos. i could not have afforded this phone unless they broke down the payments. so i only have to pay $12.97 a month.

Donna. W said...

I lost my cell phone and got another one. I refuse to pay over $300 for another one, but got a Samsung I can live with. Then I found my old phone, too late.

TARYTERRE said...

i loved my samsung phone so i know you will love yours too. isn't that always the way it is. you lose something and then find it when you least expect it. the phone i got was about $350. so i'll be paying for it for a while at $12.97 a month.

jack69 said...

I feel your pain, change does not come easy, BUT somehow I knew you would work through it, and you did. Proud of you. Hang in there and I bet you handle all the problems thrown at you!
Love from NC
Sherry & jack

betty said...

I'm glad you were able to get your texts/photos on your new phone. Sorry that it took a bit to be comfortable with it but glad that is coming together. I got a new phone in March and they weren't able to back up some of my text messages, especially the ones I wanted, but in the end I am grateful for what could be saved and generally happy with my phone. You are right, they are expensive!

betty

Mevely317 said...


Many times, yes. Normally with the appliances that cost an arm and a leg, but operate as efficiently as made-by-Mattel. (Seemingly...)

What a bummer, the insurance didn't provide for text/photo replacement! My former boss always cautioned me against cellular insurance. I loved my Samsung phone, but once the saleslady informed me (that) Google Pixel had the best photo quality … well, that sealed the deal for me. Can't say I've been disappointed.

TARYTERRE said...

betty- so sorry to hear they couldn't back up those important text messages for you. i know on previous phones i had, that i lost so many special texts myself. i hope on your new phone you won't lose any.

TARYTERRE said...

mevely317- you are so right about the Pixel photo's. they are amazing.

TARYTERRE said...

jack69- thanks for the encouragement. it really helps.

I'm mostly known as 'MA' said...

Oh yes, the internet frustrated me to no in it would work and when it dd it was so slow, I gave up and shut it off for awhile. Thankfully is now working and I was able to finish my blog posts and insert pictures as usual. Amazing what happens when we give it a little time...So glad you got your phone working and were able to keep the texts and pictures. There is always something to be thankful for!

Red Rose Alley said...

Oh, I have to say that I don't do well with change or figuring things out. It takes me awhile, but I think we're alike in one way. It take awhile to figure things out, but once we do, there's no stopping us. That may be the Taurus in us haha. I'm so glad you figured out your new phone. I like that little reindeer on the cover. Phones and appliances and even food are so expensive - how does one keep up with it all, Taryterre? You're such a resourceful person, and I know you'll do Ok with your new phone, and pretty soon you'll get the hang of it and it will be very familiar to you. : )

~Sheri

Chatty Crone said...

Terri I have been in that position more times than I can remember. It is hard. I do think there must be a direction book on the internet though. I am glad I have the grandson and daughter here to help! Good luck.

Jon said...

After all the trouble, I'm glad that you are finally getting used to the new phone. Despite all of the incredible new technology, life is SO MUCH more complicated nowadays than it used to be,

I personally hate having to deal with all these new contraptions (wow, that makes me sound old). I know next to nothing about cell phones. The two most recent ones that I tried couldn't pick up any signals out here in the wilderness - so I gad to return them.

Perhaps I can try using Indian smoke signals??

Hang in there and take care.

TARYTERRE said...

MA- yes the internet can be a problem. when i have trouble i always pull the plug on the back of the router and that resets my connection. maybe that would work for you.

TARYTERRE said...

Red Rose Alley- usually i'm a stick to it gal like you. but these phones can really get complicated. and it becomes so frustrating. prices are through the roof, no doubt about it. i love that reindeer pic too. i took the photo looking at christmas things in the store.

TARYTERRE said...

Chatty Crone- you hit the nail on the head. lots of help available on the internet. they charge so much for the product but don't provide instructions nowadays. it's ridiculous. grandchildren know alot about technology thats for sure.

TARYTERRE said...

Jon- i know what you mean about all these all these new contraptions. they make them obsolete a year after you get them so you have to replace it with the latest technology. i'm left behind because i can't keep up with all the changes. i'm getting older it's true but back in the day a telephone stayed unchanged for decades. frustrating for sure, that the phones you bought weren't of any use. hopefully you'll find one that works.

Sheila Y said...

Sorry you had to get a new phone but glad they were able to save what was important to you.
Take care, Sheila

TARYTERRE said...

Sheila Y- thanks. i appreciate it.

Buttercup said...

Yes, with my brand new computer. I got the new one installed -- payed extra so I wouldn't have a complete nervous breakdown with "customer service." The young man who did the home installation was quick and explained everything I asked clearly. Of course the minute he left I thought of another ten questions. But I spent a couple of hours and figured out 99% of my questions.But yes, I had a few sheer moments of panic.